experience design insights

For whom is experience design thinking?

Fri, 23 Jun 2023 09:48:28 GMT

For whom is experience design thinking?

Experience Design Thinking is suitable for any type of company with customer contact - whether "real" customer contact or online - the goal is to make this customer contact as authentic, easy and pleasant as possible - in the best case an added value for the customer takes place, which makes him/her a regular customer and raves about your company!

This means you need to know and define the core values and vision, your team must share the same values, and everyone must be heading in the "same direction" to attract clients who also share the same values.

The sooner you know about these basics of your business and can present them transparently to the outside world, the greater your chances of success!

Those basics are delivered in the "Design your Business DNA" program.It is ideal for entrepreneurs who have just started their own business or are planning to do so, for start-ups - especially for teams that have a long way to go together and for small and medium-sized companies, who want to grow and build sustainable success.

In the "Design your Business DNA" program, we not only research your basics and analyze the current state of your company, but also go further and actively design for the future growth of your business.

We get to know methods, processes and tools with which we can individually and innovatively shape the growth steps of your company.

In some cases, a complete transformation towards the future can also occur. This means that even companies that have existed for a long time, such as a family business that grew out of the vision of an individual, may have to face the demands of the present and become crisis-proof for the future. This usually only happens through strong (re)positioning and a high degree of innovation.

In the "Design your Business DNA" program you will learn to recognize the strengths of your company and to use them in the best possible way. You will discover which methods can be used individually and with consideration for the people, history and traditions of your company to bring your business forward and how your offer can impress people in the long term!

Where are you standing at?

Fri, 23 Jun 2023 09:48:28 GMT

Where's your company standing at?

You have an idea? A project? Everything calls for implementation! - But you want to do it "different" (this time)? More innovative! more sustainable! braver?! - A concept that grows out of your heart and vision and is not just imposed?!

Or is it time to change something in your company? - Try out new possibilities?

You want positive, lasting change?!

Let me support you and your team! Together we will create your authentic, sustainable experience concept that will delight your customers and motivate and inspire your employees!

You want to know how your company is seen from the "outside"? How do your customers experience your offer?

Would you like to understand even better what they feel and think at the individual stations of the customer journey (the customer's path with your company)?

What can you improve in direct customer contact? - Very specific and personally tailored to your company?

I will test your business (if possible) on-site, online or via video call.

And if you first want to know exactly where "the shoe pinches", I offer you a free initial assessment of the situation as well as further quality analyzes based on the Experience Design approach.

In a 30-minute free consultation, you will get to know me, Julia, and I will get a first impression of your company or project.

We do an initial situation check of your company and discuss possible problems and questions.

Together we find out what your business needs to use its full potential!

EXPERIENCE DESIGN THINKING = EXPERIENCE DESIGN + DESIGN THINKING

Fri, 23 Jun 2023 09:48:28 GMT

Experience Design or "Imagineering" (from the Walt Disney "Imagineers") is offer and experience creation 2.0...

In order to ignite the fireworks of enthusiasm in your company, you will learn how to use experience design to create truly sustainable products and offers that inspire people so much that they are happy to recommend your company to their loved ones and that they will remember positively for a long time. Here you get scientifically based tips and tools that you can use immediately!

In the DESIGN YOUR BUSINESS DNA program we work with, among other things

Design Thinking - an exciting method that can be used quickly and produces unique ideas that are really relevant to your customer and suit you! You work on the basics and challenges of your business directly during the course units, create new ideas and offers and receive valuable feedback and impulses from your course group during the ongoing process.

The special thing about the Dream Lab approach is that we take it one step further - before we put ourselves in the customer's shoes (customer-centered design), as in classic design thinking, we first define our own vision and crystallize our very individual strengths - This creates unique offers and products that can be sold authentically and with conviction (human-centered design).

experience design insights

For whom is experience design thinking?

Where are you standing at?

EXPER​IENCE DESIGN THINKING = EXPERIENCE DESIGN + DESIGN THINKING

EXPERIENCE DESIGN THINKING = EXPERIENCE DESIGN + DESIGN THINKING